Ark Consultants is a real estate property management firm in Nairobi dealing with Asset Valuation, Property Management and Agency and Broking and delivering a broad range of focused, customized, reliable and professional property advisory services to corporates, individuals, public agencies and non- profit organizations.

We were approached by Ark Consultants as the incumbent digital agency were not delivering results for their business. They were looking for an SEO agency both to improve the performance of their organic traffic but also to become more accountable for results.

Challenge

Their SEO traffic had flat-lined, and the reporting they were receiving lacked transparency and was not delivering valuable insights to the firm. Our challenge was not only to provide improved reporting and transparency to the firm, but also to kick start their organic results in a competitive market with well-established competitors.

Solution

We began by reviewing the tracking and reporting setup for Ark Consultants and identified a number of issues in the way website goals were being tracked. We tightened up tracking to focus on high-value actions for the firm (enquiries, leads) and adjusted campaign activities to ensure these were the central focus of our optimisation efforts.

We then conducted a comprehensive review of on-page SEO, adjusting metadata and web page content to present to Google in the most optimal fashion. We then complemented this with a programme of link outreach and guest blog posting to attract high-quality backlinks.

We also provided detailed content writing guidelines to the firm to guide their own internal content writing/creation efforts to maximise the effectiveness of content produced for SEO results.

Results

Since commencing work at the end of March 2019, we have been able to:

  1. increase traffic to the website overall by 20%
  2. increase conversions/enquiries by almost 80% with an improved focus on converting practice areas and campaign optimisation
  3. Increase the click-through rate for non-brand (service-focused) keyword queries arising from organic traffic
  4. Deliver vastly improved reporting and clarity for the firm on SEO actions being pursued and results achieved